An Online SOS: How Social Media Companies Can Provide Real-Time Support for Targets of Online Abuse
To navigate these terrifying situations, users need to be able to quickly access personalized support in real time. This is where an SOS button and emergency hotline come in. More
Five Steps Social Media Companies Can Take Now to Fight Online Abuse
Facebook, Twitter, Instagram, and other social media platforms can take five easy steps to make their platforms safer for users facing online abuse. More
PEN America Launches First-Ever Resource to Support Spanish-Speaking Writers Facing Online Abuse
The literary and free expression group PEN America today launched the Manual contra el acoso en línea, a Spanish-language adaptation of its widely-acclaimed Online Harassment Field Manual More
No One Should Have To Face Online Abuse Alone
Platforms must enable users to nominate a handful of trusted contacts (friends, followers, etc.) to join these teams, which users can turn to in times of critical need. More
PEN America Report: Social Media Companies Must Take Concrete Action Now to Blunt Online Abuse
A new report by PEN America spells out a series of clear, consequential product fixes that Facebook, Twitter, and other social media companies should implement immediately to protect users… More