2021 PEN World Voices Festival: Frequently Asked Questions
Thanks for joining us for the 2021 PEN World Voices Festival. Please review our FAQs below.
Audience Code of Conduct
PEN America stands at the intersection of literature and human rights to celebrate and defend free expression in the United States and worldwide. As such, we aim for our events to stimulate robust dialogue and debate, and to foster environments where authors and attendees from diverse backgrounds feel free to speak their minds. Harassment and abuse, including hateful speech that targets people based on their identity, are antithetical to free expression and undermine open exchange; as such, we retain the right to remove anyone who engages in such behavior during our public events, including the PEN World Voices Festival. Please do not share the event link with non-attendees. This is for everyone’s safety in our community, and ensures that we respect the space reserved by other registered attendees. We appreciate you respecting and abiding by this code of conduct.
Tickets and Registration
All ticket sales will go through Eventbrite. You can purchase them directly on PEN.org, or by going to the Eventbrite page for that event. You can also view all events at pen.org/festival.
Eventbrite charges ticket buyers a service fee and a processing fee. Since these are electronic tickets, there will be no shipping or handling fees.
Order confirmations will be sent from Eventbrite. If a confirmation email hasn’t appeared within an hour, please check your spam/promotions folder.
You will receive your private event attendee link within 24 hours of the event.
Ticket buyers can access the recordings via Crowdcast until June 1, 2021.
Contact us at firstname.lastname@example.org to request a refund for electronic tickets.
Please note, however, that Eventbrite’s fees, tickets that include a book purchase, and tickets to Blindness are not refundable.
Authors and Q&As
The confirmation email you receive after purchasing a ticket will contain links to buy participants’ books directly from our independent bookstore partners.
Please note that book orders from the Jhumpa Lahiri event will be processed after the event takes place. If you do not receive your book within two weeks of May 19, please contact email@example.com for assistance.
Most events will feature a Q&A component with authors.
Yes. Make sure you have a strong internet connection and your browsers are up to date.
Chrome, Firefox, Opera, and Edge are acceptable. Safari is not recommended.
The PEN World Voices Festival is pleased to provide live captioning for all virtual events. Please contact firstname.lastname@example.org if you have any questions or need assistance.
Select events will be live captioned in foreign languages. Others will be conducted in the preferred language of our participating writers. See individual event pages for more information.
For all concerns not addressed here, please contact email@example.com. And thank you again for attending the 2021 PEN World Voices Festival!
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