Assistant, Digital Communications

PEN America, a growing nonprofit organization working at the intersection of literature and human rights, seeks a highly organized, skilled, and energetic digital communications assistant to support the day-to-day operations of our communications team. This is a full-time position based at PEN America’s New York City headquarters and reports to the website manager.

This early-career position offers a significant opportunity for professional growth and development in a trusted and responsible role that touches on all facets of PEN America’s communications activities. Ideal for an entry-level professional who is passionate about literature and communications, this role will help produce, disseminate, and execute PEN America’s digital campaigns on websites, email marketing, and social media. The position will also oversee the department’s administrative work and assist with digital asset management, project management, and media monitoring tasks.


  • Schedule and post eye-catching, innovative, on-brand creative collateral for PEN America’s social media channels, email campaigns, and website
  • Work alongside staff to generate templates, graphics, descriptions, and posts to keep up with demand while also maintaining a high standard of visual excellence
  • Source photography and maintain’s media library
  • Help manage and assign daily tasks to interns, fellows, and others
  • Occasionally draft copy for social media and email campaigns, post blogs and press releases to, and assist colleagues in a highly-matrixed department
  • Assist with management and production of and other organizational sites by editing, posting, and archiving posts and pages
  • Quickly and efficiently handle day-to-day expenses for the department, ensuring vendors and partners are paid on time


  • At least one year of relevant professional experience a plus
  • Demonstrated interest in literature and/or human rights, and a commitment to PEN America’s mission
  • Excellent written and verbal communication skills
  • High energy level and work ethic with ability to multitask effectively
  • Ability to identify and innovatively meet the logistical needs of multiple projects simultaneously
  • Energetic self-starter with an enthusiasm for the PEN America mission
  • Commitment to diversity and inclusiveness through proactive approaches
  • Ability to develop and present new ideas and approaches
  • Success in working creatively and collaboratively on a tight-knit team, as well as functioning independently
  • Familiarity with WordPress, Google Suite, social media publishing, and Microsoft Office Suite is a plus

Salary and Benefits: PEN offers competitive compensation and benefits, commensurate with experience.

To Apply:

Please submit a cover letter and resume, unedited writing sample and the contact information for three references. Submit the entire application to [email protected] One PDF is preferred. Please use “Digital Communications Assistant” with your name as the subject of your email (for example, “Digital Communications Assistant – Jane Doe”). Only complete applications will be reviewed and only shortlisted candidates will be contacted.

PEN America is an equal opportunity employer that does not discriminate in its hiring practices, and in order to build the strongest possible workforce, actively seeks a diverse applicant pool.

No phone calls, please.

About PEN America:

PEN America stands at the intersection of literature and human rights to protect free expression in the United States and worldwide. We champion the freedom to write, recognizing the power of the word to transform the world. Our mission is to unite writers and their allies to celebrate creative expression and defend the liberties that make it possible.